Stay protected · Fraud

Guardrails
that never switch off.

You set your own risk rules. A few protections stay on for everyone, to keep your gateways and your ratios safe.

Attempt log · card •••• 0119
14:02NMIStolen cardNever retried
14:05NMIDo not honorCascaded
14:05Authorize.netApproved
Declines for this card today: 3 / 10
MAX DECLINES PER CARD10every 24 hours
FRAUD RETRIED0on any gateway
2FA FOR100%of team accounts

Protections that work for you

Retrying a stolen card on another gateway is the fastest way to damage your ratios and your relationships with acquirers. That is why some rules stay on, whatever your settings.

Everything else is yours to decide: your risk rules, your routing, your cascade.

No retry on fraudA card declined as stolen, lost or fraudulent is never sent to another gateway.
Decline limitAt most 10 declines per card every 24 hours, across all your gateways.
Your risk rulesAdd your own rules in Processing → Risk rules, next to routing and cascading.
PCI DSS compliantCard data is handled to PCI DSS, the security standard of the payment industry.
Customer historyOpen a buyer’s profile to see their past orders, IP and the cards already used.
Locked-down accountsTwo-factor login is mandatory for every team member, with a lock after 5 failed attempts.

Who decides what

Always on

  • No retry on fraud, stolen or lost cards
  • At most 10 declines per card in 24 hours
  • Two-factor login for every team member

Your call

  • Your risk rules
  • Your routing and cascade
  • Who on your team sees what

Who it’s for

Every merchant on Unlimited

Questions merchants ask

Can I turn these protections off?

No. They protect your gateways and your ratios, so they stay on for every account.

Where do I add my own rules?

In Processing → Risk rules, next to routing and cascading.

Can I see a buyer’s history?

Yes. Their profile shows past orders, the IP used and the cards already used.

Ready to keep more of your sales?