Guardrails
that never switch off.
You set your own risk rules. A few protections stay on for everyone, to keep your gateways and your ratios safe.
Protections that work for you
Retrying a stolen card on another gateway is the fastest way to damage your ratios and your relationships with acquirers. That is why some rules stay on, whatever your settings.
Everything else is yours to decide: your risk rules, your routing, your cascade.
Who decides what
Always on
- No retry on fraud, stolen or lost cards
- At most 10 declines per card in 24 hours
- Two-factor login for every team member
Your call
- Your risk rules
- Your routing and cascade
- Who on your team sees what
Who it’s for
Questions merchants ask
Can I turn these protections off?
No. They protect your gateways and your ratios, so they stay on for every account.
Where do I add my own rules?
In Processing → Risk rules, next to routing and cascading.
Can I see a buyer’s history?
Yes. Their profile shows past orders, the IP used and the cards already used.