Stay protected · ChargebacksWatch your ratio
Watch your ratio
before the networks do.
Your chargeback ratio by gateway and card network, the alerts that stop disputes early, and the deadlines you cannot miss.
Ethoca alert · order #4821Refunded
Alerts refunded before they become disputes
ALERT NETWORKS3Visa RDR, Ethoca and CDRN
RATIO VIEW2×by gateway and by card network
MISSED DEADLINES0every answer date in one list
Why the ratio matters
Card networks watch your chargeback ratio closely. Go over their limits and you face fines, extra reviews, or a closed account.
Seeing the ratio per gateway and per network, with alerts that let you refund early, keeps you in control before it becomes a problem.
Ratio by gatewaySee your chargeback ratio for each merchant account, side by side.
Ratio by networkFollow Visa and Mastercard separately, the way the card networks measure you.
Early alertsVisa RDR, Ethoca and CDRN alerts in one list, so you can refund before a dispute lands.
Automatic refundsConnect Chargebacks911, Chargeblast, Midigator or Disputifier and refund alerts automatically.
DeadlinesEvery chargeback with its status, won or lost, and the date you must answer by.
Spread the loadUse routing and cascading to keep volume spread across your gateways.
Two ways to stay under the line
Stop disputes early
- Refund on Visa RDR, Ethoca and CDRN alerts
- Automatic refunds with your dispute provider
Spread and watch
- Follow each gateway and network separately
- Use routing to balance volume across gateways
Who it’s for
High-risk merchantsSubscription and trial offersMerchants who just received a warning from their processor
Questions merchants ask
Which providers can I connect?
Chargebacks911, Chargeblast, Midigator and Disputifier, among others.
Can alerts be refunded automatically?
Yes, once your dispute provider is connected.
Can my developers get dispute events?
Yes, through the dispute.created and dispute.updated webhooks.