Account shut down?
Keep selling.
Your customers and their saved cards stay with you, not with the processor that closed your account. Plug in another one and get back to business.
Why one closure can stop everything
When the processor holds your customers’ cards, closing your account also takes away every saved payment. Renewals fail, repeat customers have to start over, and the sales you counted on disappear.
With Unlimited, the cards are saved in your own vault, outside every processor. A closed account becomes a gateway to replace, not a business to rebuild.
Back online in four steps
- Start onboarding and get your account.
- Connect a new gateway with your own merchant account.
- Point your cascade to it, with a backup behind.
- Sell again on the same checkout and the same domain.
What happens next
Stays with you
- Every saved card
- Your customers and their history
- Your checkout and your domain
- Your routing rules
What you change
- The merchant account that closed
- Which gateway sits first in your cascade
Who it’s for
Questions merchants ask
Do my customers need to enter their card again?
No. Cards saved through your Unlimited checkout live in your vault, so the new gateway can charge them.
I don’t have a new merchant account yet. Can you help?
Talk to the team. You bring your own merchant accounts, and we help you connect them and set up your cascade.
What about cards saved before Unlimited?
Cards that were only stored at your old processor stay there. From the day you switch, every new card is saved in your own vault.
How do I avoid this happening again?
Keep at least two gateways in your cascade. If one stops, the next one takes the payment.